At a Glance
- Tasks: Build strong relationships with customers and ensure their needs are met with exceptional service.
- Company: Dick's Lumber, a trusted supplier in the construction industry for over 60 years.
- Benefits: Health and dental coverage, pension plan, and paid time off for your well-being.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real impact in the construction industry.
- Qualifications: Sales experience in lumber or construction and strong communication skills are essential.
The predicted salary is between 49500 - 60500 $ per year.
Job Description Job Description
For over 60 years, Dick's Lumber has been a trusted supplier to builders, developers, and contractors across Western Canada.
We offer a comprehensive range of lumber, engineered wood products, building materials, and value‐added services—backed by deep product knowledge and strong industry relationships.
Key Responsibilities
Serve as the primary point of contact for assigned customers, building strong, professional relationships that foster trust and long‐term loyalty.
Represent company with professionalism, ensuring every customer interaction reflects our commitment to respect, courtesy, and exceptional service.
Ensure customers receive requested products and services promptly and accurately.
Conduct regular follow‐ups to confirm satisfaction and identify additional needs or opportunities.
Address customer concerns by investigating issues, interpreting policy, and taking appropriate action to resolve problems.
Escalate complex situations to the Business Development Manager when necessary.
Perform additional duties as required.
Qualifications
Post‐secondary education in Business, Sales, Marketing, or a related field is an asset.
Minimum 3 years of sales and customer service experience in lumber, building materials, or construction.
Strong knowledge of industry products, architectural/structural plans, and market trends.
Ability to read and interpret blueprints.
Proficiency with MS Office and Outlook.
Proven sales and cold‐calling experience.
Excellent communication, presentation, and interpersonal skills.
Strong attention to detail, analytical thinking, and problem‐solving ability.
Highly organized, able to multitask and meet deadlines in a fast‐paced environment.
Ability to lift up to 50 lbs.
Strong negotiation skills and the ability to work collaboratively.
Working knowledge of OH&S and WCB regulations.
We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan, and paid time off.
Our program is designed to support employee well-being and provide long-term security.
Sales Account Manager employer: ZyTech Building Systems LP, Alberta
Dick's Lumber is an exceptional employer that values its employees by fostering a supportive work culture and offering a comprehensive benefits package, including health and dental coverage, a pension plan, and paid time off. With over 60 years of industry experience, we provide ample opportunities for professional growth and development, ensuring our team members thrive in their roles while building strong relationships with customers across Western Canada.
Contact Details:
ZyTech Building Systems LP, Alberta Recruitment Team