Senior Manager, Customer Insights & Campaigns in Toronto

Senior Manager, Customer Insights & Campaigns in Toronto

Toronto Full-Time 114750 - 140250 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Translate customer feedback into actionable insights and coordinate targeted business programs.
  • Company: Join Zurich Canada, a leader in the insurance industry with a focus on customer satisfaction.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on disciplined execution and innovation.
  • Why this job: Make a real impact by driving customer insights and enhancing business strategies.
  • Qualifications: Strong analytical skills and experience in stakeholder coordination required.

The predicted salary is between 114750 - 140250 $ per year.

Zurich Canada is seeking a Senior Manager, Sales & Customer Office to translate customer and broker feedback into actionable insights and coordinate targeted business programs.

You will work with the VP and cross-functional partners to drive NPS reporting, strategy, and execution across Canada.

The role emphasizes analytical thinking, disciplined execution and strong stakeholder coordination, with a hybrid work model requiring three days in person per week.

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Senior Manager, Customer Insights & Campaigns in Toronto employer: Zurich Insurance

Alectra is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal place for professionals looking to make a significant impact in the energy sector. With a focus on employee growth and development, Alectra offers numerous opportunities for advancement within its dynamic work environment in Ontario, where you can contribute to shaping the future of electricity distribution while enjoying a supportive and inclusive workplace. The company's commitment to safety and reliability ensures that you will be part of a team dedicated to delivering high-quality service to the community.

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Contact Details:

Zurich Insurance Recruitment Team

We think you need these skills to ace Senior Manager, Customer Insights & Campaigns in Toronto

Analytical Thinking
Stakeholder Coordination
NPS Reporting
Strategic Planning
Execution Discipline
Cross-Functional Collaboration
Customer Feedback Analysis