Product and Compliance Manager in Surrey

Product and Compliance Manager in Surrey

Surrey Full-Time 66150 - 80850 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead product launches, manage compliance, and support cross-functional teams.
  • Company: Join a dynamic team at Zone3, a leader in innovative sports products.
  • Benefits: Enjoy a competitive salary, hybrid work, and opportunities for growth.
  • Other info: Great career advancement potential into a Senior Product Manager role.
  • Why this job: Be at the heart of product development and make a real impact.
  • Qualifications: Experience in product management and strong project management skills required.

The predicted salary is between 66150 - 80850 $ per year.

As Product and Compliance Manager, you'll own the information behind every Zone3 product and the critical path that gets it to launch. You'll also run sampling and give our Customer Service team the product knowledge they need. You'll sit at the centre of product development, supply chain, sales, marketing, customer service and finance. Your job is to get products out on time, backed by accurate data and ready to sell across every channel. You'll report to the Director of Supply Chain and Operations, and work closely with suppliers, marketplace partners, certification bodies and system providers.

What you'll do

  • Run the critical path
    • Own the product critical path from concept to launch
    • Coordinate internal teams and suppliers so every milestone lands
    • Spot delays early and resolve them before they bite
    • Keep stakeholders updated on new product development projects
    • Get every function ready for launch
  • Own product information and compliance
    • Hold all product data and documentation, accurate and complete across every business system
    • Create and maintain product specifications, packaging information, Digital Product Passports (DPPs), compliance documentation and product certifications
    • Meet every regulatory and customer requirement
    • Work with suppliers to obtain and validate technical product information
  • Lead on Bombiix
    • Act as business owner and in-house expert for our Bombiix platform
    • Protect data integrity and improve the processes around the system
    • Train users and support them day to day
    • Work with the system provider on enhancements, issues and future developments
  • Manage sampling
    • Run the sampling process from request to approval
    • Coordinate sample production with suppliers and internal teams
    • Track sample availability and distribution
    • Check samples meet quality, specification and timing requirements
    • Support sales, marketing and customer-facing teams with what they need
    • Create product and packaging tech packs
    • Support development across the product lifecycle, from new introductions to improvements on existing lines
    • Work with suppliers on specifications, improvements and new ideas
    • Help assess cost, quality and functionality
  • Equip Customer Service
    • Be the product expert our Customer Service team turns to
    • Build product training materials and deliver the sessions
    • Support escalations on product-related customer issues
    • Spot recurring problems and drive fixes with the right teams

What success looks like

Launches land on time. Product data and compliance documents are right first time. Samples arrive when they're needed, marketplace channels perform, and our Customer Service team knows the range inside out. Over time, product-related customer issues fall and Bombiix becomes a system everyone trusts and uses.

What you'll bring

  • Experience in product management, product development, merchandising or a related commercial role
  • Strong project management and organisation, with the ability to run several projects at once
  • Experience managing product data and technical documentation
  • Strong analytical and reporting skills, including advanced Microsoft Excel
  • Adobe and graphic creation skills
  • Confident stakeholder management, inside the business and with suppliers
  • Experience with Digital Product Passport (DPP) requirements
  • Knowledge of packaging and product compliance regulations
  • Experience with ERP, PIM or other product information management systems
  • Previous ownership of a product lifecycle management system

If you swim, ride or run, you'll find plenty of people here who do the same. It isn't a requirement. Care for detail and getting things right is.

The details

  • Based on experience
  • Reports to Director of Supply Chain and Operations
  • Location: Send, Surrey
  • Working pattern: Hybrid, 2 days a week in the office
  • Contract and hours: Full time, 40 hours a week
  • 31 October 2026

There's room to grow. As your ownership of product development and marketplace performance increases, the role can develop into a Senior Product Manager position.

Product and Compliance Manager in Surrey employer: ZONE3 Ltd.

As a Product and Compliance Manager at Zone3, you'll thrive in a dynamic work culture that values collaboration and innovation. Located in Send, Surrey, we offer a hybrid working model that promotes work-life balance while providing ample opportunities for professional growth and development. Join us to be part of a passionate team dedicated to delivering high-quality products, where your expertise will directly impact our success and customer satisfaction.

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Contact Details:

ZONE3 Ltd. Recruitment Team

We think you need these skills to ace Product and Compliance Manager in Surrey

Product Management
Project Management
Analytical Skills
Technical Documentation Management
Stakeholder Management
Microsoft Excel
Adobe Creative Suite