At a Glance
- Tasks: Transform Zendesk’s GTM model using AI and automation for operational excellence.
- Company: Join Zendesk, a leader in customer experience innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a forward-thinking team shaping the future of customer interactions.
- Why this job: Lead cutting-edge projects that drive real business impact in a dynamic environment.
- Qualifications: 7+ years in GTM Operations with strong leadership and problem-solving skills.
The predicted salary is between 123750 - 151250 $ per year.
Transform Zendesk’s GTM model as the Director of AI-Powered Operations.
Redesign workflows with AI and automation while improving operational effectiveness across the customer lifecycle.
In this strategic leadership role, you will lead sales operations and reshape processes through advanced technologies.
With a focus on AI and automation in a high-growth environment, you'll build intelligent workflows and cross-functional initiatives.
Your insights will drive operational excellence and ensure measurable business outcomes.
Key
Responsibilities
- Design and maintain AI agents for enhanced GTM experiences
- Lead GTM operational transformations with a focus on automation
- Own the GTM systems roadmap aligning with business needs
- Establish governance for data and operational workflows
- Enable efficient deal operations with automation integration
Requirements
- 7+ years in GTM Operations or Revenue Operations
- Proven leadership in cross-functional transformation
- Strong problem-solving and systems-thinking skills
- Experience with AI-driven GTM workflows
- Background with modern automation and AI tools
Drive measurable business impact through innovative solutions in a dynamic environment at Zendesk. #J-18808-Ljbffr
Director of AI-Powered GTM Operations in Québec employer: Zendesk, Inc.
Zendesk is an exceptional employer that prioritizes employee well-being and professional growth, offering competitive pay, flexible work arrangements, and a vibrant office culture. With a strong commitment to diversity and inclusion, employees are encouraged to engage in meaningful community initiatives while enjoying opportunities for collaboration and skill development. The company's focus on work-life balance and supportive environment makes it an ideal place for those seeking a rewarding career in technology.
