Remote in Montréal

About Us:

Here at ZEISS, we have been in business for over 179 years. As pioneers of science, ZEISS handles ever-changing environments in a fast-paced world, meeting it with cutting-edge technologies and continuous advancements. We believe that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology. We are a global company with over 46,000 employees and have over 4,000 in the US and Canada alone!

Location/Region: This position is located in Manitoba, Canada or Vancouver, BC.

What's the role?

The Account Manager is responsible for the generation of new business sales and profits (P&L) in a specific territory. Commits to an annual sales plan, writes specific objectives, and forecasts orders and expected revenue on a monthly basis. The Account Manager must develop excellent product knowledge and an awareness of market conditions. Must report on activities weekly and represent the company in keeping with the highest standards of business ethics and professionalism. The Senior Account Manager is responsible for communicating with management any ideas, market trends, or competitive activities.

Here's what you'll do:

• Attain or exceed yearly revenue and profit quotas for the region of responsibility.
• Monitor & report on sales activity, market & competitor's situation.
• Schedule personalized sales demonstrations to customers in the fields of Business of Visualization, Surgical Ophthalmology, and Surgical Oncology market in the region of responsibility.
• Educate and follow up with surgeons and staff members on the operation, utilization, and applications of our product to ensure overall customer satisfaction.
• Establish/maintain good relationships with customers and accounts.
• Develop and implement creative and profitable marketing approaches to the individual demands of the representative's region.
• Be responsible and assist in market introductions and launches of new products planning.
• Maintain, analyze, and utilize territory records and other information to efficiently organize, plan, execute, and measure results.
• Provide timely, accurate, and constructive written and oral communications to management regarding expected sales planned monthly activity.
• Develop and implement synergy opportunities among other Zeiss team members, companies, Carl Zeiss field service, and other corporate partners when such programs arise.
• Assist/advise the local sales administration personnel when necessary, on all matters pertaining to processing customer orders, deliveries, etc.
• Review pending service jobs together with the Service team and offer any assistance that may be required in their execution.
• The position requires the ability to continuously adapt to change and to represent the company as per the strategy implemented by the management, including participation in training sessions and keeping updated on technology changes.
• Maintain currency of and adhere to applicable Company and ISO 9001 processes and procedures.
• Abide by provincial and federal employment laws.
• Prioritize inquiries and requests while troubleshooting conflicts; ensure adequate focus-time towards company objectives.

Do you qualify?

• Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field, or an equivalent combination of education and relevant industry experience.
• Minimum three (3) years of experience in Strategic Account Management, Key Account Management, or a similar commercial sales role.
• Two (2) or more years of experience selling surgical capital equipment within the Operating Room (OR) environment is considered an asset.
• Proven ability to build and maintain relationships with senior executives and key stakeholders, influencing decision-making and driving business results.
• Strong consultative selling, strategic account planning, and customer relationship management skills.
• Demonstrated experience negotiating, developing, and managing commercial agreements and contracts.
• Excellent presentation skills, including the ability to deliver impactful executive-level and strategic account presentations.
• Resourceful and solutions-oriented, with the ability to prioritize competing demands and identify opportunities to drive growth.
• Strong organizational, communication, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
• Self-motivated and capable of working independently in a fast-paced, results-driven environment.

The annual pay range for this position is $70,000 – $80,000 plus commission. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, and complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan, and paid time off.

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.