Zego is seeking a Team Leader for Claims Complaints to run a busy complaints team. You will balance hands-on case work with people leadership, ensuring investigations are thorough, fair and aligned with DISP and Consumer Duty.
You will collaborate across functions to keep standards high and drive continuous improvement, supported by AI-enabled processes. The role requires experience in motor insurance complaints within an FCA-regulated environment, a willingness to lead and develop others, and a
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AI-Driven Claims Complaints Leader in Halifax employer: Zego
Zego is an exceptional employer that fosters a collaborative and supportive work culture, particularly within its Complex Claims team. Employees benefit from ample opportunities for professional growth, mentorship, and involvement in impactful projects, all while working in a dynamic environment that values innovation and teamwork. Located in a vibrant area, Zego offers a unique chance to engage with industry leaders and contribute to meaningful outcomes in high-value motor claims.
