At a Glance
- Tasks: Build strategic partnerships and help clients maximize their financial wellness.
- Company: Join ZayZoon, a leader in financial wellness solutions.
- Benefits: Remote work flexibility, competitive salary, and growth opportunities.
- Other info: Collaborative environment with a focus on client success and innovation.
- Why this job: Make a real impact by advising high-value clients and driving account success.
- Qualifications: Two years of client-facing experience and a knack for data-driven recommendations.
The predicted salary is between 49500 - 60500 $ per year.
Build strategic client partnerships remotely at Zay Zoon using account growth, adoption planning, and data-driven recommendations across Canada and the United States.
As a Client Account Manager, you will advise high-value clients and connect Zay Zoon's financial wellness platform with their business goals.
You will manage accounts, identify upsell opportunities, and help clients increase usage and long-term value.
The role requires at least two years of client-facing experience.
Key Responsibilities
- Advise high-value clients on business goals and team needs
- Build adoption plans that increase usage and account value
- Lead business reviews and planning sessions with decision makers
- Resolve support queries and escalations through internal collaboration
- Share client feedback across Sales, Product, Marketing, and Customer Care
Requirements
- Two or more years in client-facing account management
- Experience managing clients and identifying upsell opportunities
- Track record creating adoption plans with measurable results
- Ability to turn data into practical client recommendations
- Familiarity with Hub Spot, Intercom, or Jira
Use client strategy, account growth, and adoption expertise to help Zay Zoon customers gain more from financial wellness services.
Client Account Manager – Remote in Moncton employer: ZayZoon
At ZayZoon, we pride ourselves on being a leader in employee financial wellness, offering a fully remote work environment that empowers our team to thrive from anywhere in Canada and the U.S. Our culture is built on flexibility, with generous time-off policies and comprehensive benefits that support both personal and professional growth. Join us to be part of a mission-driven company recognized for its rapid growth and commitment to making a meaningful impact on the lives of hardworking employees.
