Support women through trauma-informed case management at YW Calgary, using safety planning, advocacy, and client-centered support. Work full time Sunday through Thursday, noon to 8 p.m.
Reporting to the Manager, Transitional Housing, this Case Manager supports women experiencing homelessness, mental health challenges, poverty, addictions, violence, and abuse. You will build trusting relationships, assess needs and strengths, and develop individualized plans. The work helps clients pursue resilience, independence, and long-term stability.
Key Responsibilities:
- Build trusting relationships through trauma-informed, empowering practice
- Conduct intake, assessments, safety planning, and case planning
- Provide crisis intervention, counselling, coaching, and de-escalation
- Advocate and navigate income, healthcare, legal, and community services
- Maintain case files, referrals, documentation, and client transitions
Requirements:
- Bachelor's degree in social work, counselling, or related field
- Registration with a relevant professional association, such as ACSW
- At least two years supporting vulnerable women and complex populations
- Current CPR, First Aid, ASIST, and NVCI training
- Strong communication, organization, cultural competency, and relationship-building skills
Bring trauma-informed case management, advocacy, and safety planning expertise to support women through transitional housing services at YW Calgary.
Trauma Informed Case Manager Calgary employer: YWCA Calgary
YWCA Calgary is an exceptional employer that offers truly rewarding work, allowing you to contribute to lasting, positive change in the community. With a supportive team environment, comprehensive benefits, and ample opportunities for professional development, employees thrive in a culture that values equity, collaboration, and personal growth. Located in Calgary, this role not only provides a chance to lead impactful fundraising initiatives but also fosters meaningful relationships with donors and community partners, making it a fulfilling place to advance your career.
