Student Conduct Specialist – New Brunswick in Fredericton

Reporting to the Manager, Office of Student Rights and Responsibilities, we are hiring a Student Conduct Specialist to join our team. As our new Student Conduct Specialist, you will play a key role in fostering a safe, respectful, and inclusive learning environment by supporting the fair resolution of non-academic student conduct matters. You will guide students through complex and often sensitive situations, applying university policies with fairness, objectivity, and compassion while balancing student support with procedural integrity.

Working collaboratively across the University, you will contribute to a culture where community standards, student rights, and accountability are upheld with consistency and care. This is a full-time hybrid role based at our New Brunswick campus, requiring three days per week on campus and two days working remotely. Beginning in early 2027, the position will transition to four days per week on campus and one day remote.

What's in it for you

• Purpose and impact: Your work will help create an environment where students feel safe, respected, and supported while ensuring concerns are addressed with fairness, consistency, and care.
• Develop specialized expertise: This is an opportunity to deepen your experience in investigations, risk assessment, conflict resolution, and policy interpretation within a post-secondary environment.
• Help shape a growing function: You will join the Office of Student Rights and Responsibilities at an exciting stage of growth.

As our new Student Conduct Specialist, you will:

• Lead investigations: You will manage non-academic student conduct cases from intake through resolution, conducting fact-finding, assessing risk, gathering and evaluating evidence, interviewing involved parties, and preparing objective case summaries and recommendations.
• Support students with clarity and care: You will serve as a trusted point of contact for students navigating challenging situations, providing clear information about university policies, processes, rights, and responsibilities.
• Facilitate early resolution: When appropriate, you will support informal resolution processes that help students address concerns collaboratively and constructively.
• Collaborate across the University: You will work closely with colleagues across Student Services, academic departments, and other campus partners to support case management.
• Strengthen our programs and processes: You will maintain accurate case documentation, prepare reports and correspondence, and contribute to educational initiatives that promote student rights, responsibilities, and community expectations.

You have:

• The education and experience: You have a Bachelor's degree in a relevant field, such as social sciences, education, conflict resolution, human rights, law, or psychology, as well as experience in student conduct, investigations, complaint management, case management, or a related function.
• The judgment: You can interpret and apply complex policies, procedures, and regulatory frameworks with fairness, consistency, and sound judgment.
• The communication skills: You are an empathetic and skilled communicator who can build trust while navigating sensitive and emotionally charged situations.
• The collaboration: You build positive relationships with students, faculty, and colleagues across the University.
• The organization: You are highly organized and detail-oriented, with the ability to manage multiple case files, prioritize competing demands, and maintain accurate documentation while meeting deadlines in a fast-paced environment.

Compensation philosophy: At Yorkville University and Toronto Film School, we believe compensation should be fair, straightforward, and supportive of your growth. This position offers a minimum annual salary of $60,000, a midpoint of $65,000, and a maximum of $70,000.

Diversity, equity and inclusion: We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability, please notify Human Resources.