Resource Specialist-US & Canada (SAP and Non SAP) At Yochana IT Solutions INC
Role: SAP PM/QM
Responsibilities and Qualifications
- 5+ years of hands‑on experience in SAP PM and QM modules.
- Looking for a highly skilled SAP Plant Maintenance (PM) and Quality Management (QM) Consultant to join our AMS support team.
- Provide functional support, troubleshooting, and minor enhancements for SAP PM/QM modules in a production environment.
- Ensure system stability, compliance, and timely resolution of incidents; on‑call support may be required for critical issues.
- Strong understanding of maintenance planning, notifications, work orders, and quality inspection processes.
- Experience in AMS support projects and incident management tools (ServiceNow, Remedy).
- Knowledge of integration points with MM, PP, and SD.
- Analyze ABAP logs and coordinate with technical teams.
- Excellent communication and client‑facing skills.
- Provide L2/L3 support for SAP PM and QM modules.
- Lead, configure and maintain PM master data (equipment, functional locations) and QM inspection plans, lots, and results.
- Implement minor enhancements and configuration changes as per business needs.
- Lead and support integration with MM, PP, and SD modules.
- Analyze and resolve incidents within SLA timelines.
- Participate in change requests, testing, and deployment activities.
- Document solutions and maintain knowledge base for recurring issues.
- Monitor system health and ensure smooth operations of PM/QM processes.
- Collaborate with technical teams for ABAP debugging and performance tuning.
- Ensure adherence to IT security and audit requirements.
- Validate data integrity and compliance with business standards.
- Experience in SAP Utilities/SAP IS‑U.
- Familiarity with SAP Solution Manager for monitoring and ticketing.
- Understanding of integrations with third‑party vendors.
Seniority Level
Mid‑Senior level
Employment Type
Contract
Job Function
Information Technology
Industries
IT Services and IT Consulting
Location: Toronto, Ontario, Canada
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