At a Glance
- Tasks: Enhance workflows and manage CRM platforms to boost customer success.
- Company: Remote-first company focused on sales and revenue operations.
- Benefits: Flexible remote work, competitive pay, and opportunities for growth.
- Other info: Collaborative environment with a focus on operational excellence.
- Why this job: Join a dynamic team and make a real impact in customer success.
- Qualifications: 4+ years in Sales or Customer Success Operations with CRM expertise.
The predicted salary is between 72000 - 88000 $ per year.
Sales / Revenue / CS Operations Expert
Job Type
Contractor
Location
Remote
Role Overview
We are looking for experienced
Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across Saa S environments.
Key Responsibilities
- Configure and manage CRM platforms such as
Salesforce, Hub Spot, or similar tools .
- Manage revenue tools including quoting, billing, ticketing, and project management systems.
- Build and optimize sales and customer success workflows.
- Maintain accurate data and reporting across connected systems.
- Identify and resolve operational or policy-related challenges.
- Create clear documentation, reports, and process guidelines.
- Support system adoption and operational improvements.
Requirements
4+ years of experience in Sales, Revenue, or Customer Success Operations.
- Hands-on CRM configuration and management experience.
- Experience with at least two revenue-related tools outside the CRM.
- Strong operational judgment and problem-solving skills.
- Excellent written and verbal communication.
- Strong understanding of data accuracy, reporting, and workflow management.
- #J-18808-Ljbffr
Customer Success Expert – Remote in Montréal employer: YO AI Labs
At YO AI Labs, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive in a remote environment. As a Product Owner, you will have access to continuous learning opportunities and the chance to make a significant impact by shaping AI-enabled products that drive real business value. Join us for a rewarding career where your contributions are valued and recognized, all while enjoying the flexibility of remote work.
