Network Administrator in Owen Sound

The City of Owen Sound is seeking a skilled and customer-focused professional to join our Information Technology team as a Network Administrator. Reporting to the Manager of Information Technology, this position is responsible for the implementation, maintenance, support, and security of the City’s voice and data networks, servers, and technology infrastructure. This role plays a critical part in ensuring the reliability, security, and performance of systems that support municipal services across the organization.

This position is being posted for a leave of absence. The Network Administrator provides technical expertise in network operations, cybersecurity, Microsoft 365 administration, disaster recovery planning, and infrastructure projects while delivering exceptional support to internal users and stakeholders.

What You’ll Do

• Network & Infrastructure Administration
  • Maintain and support the City’s network infrastructure, including switches, routers, firewalls, VPNs, wireless networks, and VoIP systems.
  • Support Microsoft Windows Server environments, Active Directory, Azure Active Directory, DNS, DHCP, and related technologies.
  • Administer and support Microsoft 365 and associated applications.
  • Monitor network performance and recommend improvements to enhance reliability and efficiency.
• Cybersecurity & Disaster Recovery
  • Implement and maintain security configurations, policies, and controls to protect City information systems.
  • Assist in the development, maintenance, and implementation of the City’s Cyber Incident Response Plan and disaster recovery strategies.
  • Perform system backups and disaster recovery testing to ensure business continuity.
  • Identify potential vulnerabilities and recommend solutions to strengthen security.
• Technical Support & Service Delivery
  • Provide second-level technical support for hardware, software, infrastructure, and network-related issues.
  • Support installations, upgrades, troubleshooting, and maintenance of network equipment, servers, workstations, and applications.
  • Provide guidance, training, and technical support to City staff, Council, and other stakeholders.
  • Promote the effective and appropriate use of technology throughout the organization.
  • Participate in technology planning through ongoing research and evaluation of emerging technologies.
  • Manage assigned technology projects and initiatives in accordance with project management principles and established timelines.
  • Research, recommend, and implement innovative solutions to support operational requirements and service improvements.
  • Contribute to annual budget planning related to information technology infrastructure.
  • Develop and maintain technical documentation, network diagrams, procedures, and system records.
  • Assist in developing policies, standards, and procedures related to information technology infrastructure.
  • Support continuous evaluation and improvement of IT infrastructure and services.
  • Participate in after-hours support and on-call rotations as required.

What We’re Looking For

• Education & Experience
  • Two (2) year College Diploma in Information Technology, Computer Networking, Computer Systems, or related field.
  • Industry certifications such as MCSE, CCNA, VCP, A+, Network+, Security+, or equivalent combination of education and experience.
  • Minimum three (3) years of experience in a network administration or related technology role.
  • Strong knowledge of Microsoft Windows Server technologies, Active Directory, Azure Active Directory, DNS, DHCP, Microsoft Exchange, and Microsoft SQL Server.
  • Experience supporting network infrastructure including firewalls, switches, routers, VPNs, wireless networks, and VoIP systems.
  • Knowledge of VMware and virtual server technologies.
  • Strong analytical, troubleshooting, project management, and problem-solving skills.
  • Excellent communication, interpersonal, customer service, and documentation skills.
  • Ability to work independently while contributing effectively to a collaborative team environment.
• Other Requirements
  • Ability to participate in after-hours support, on-call rotations, system upgrades, and emergency response activities.
  • Ability to work in remote locations and occasionally under challenging conditions.
  • Ability to maintain confidentiality and exercise sound judgment when working with sensitive information.

Wage: $41.99-$49.43 hourly, 35 hours per week. Benefits: Comprehensive employer-paid Extended Health & Dental plan, and OMERS defined benefit pension plan.

Join a progressive municipal organization where technology plays a vital role in delivering services to the community. As Network Administrator, you’ll have the opportunity to work with modern infrastructure, support critical municipal operations, contribute to cybersecurity initiatives, and help shape the City’s technology future.

Owen Sound offers the perfect balance of career opportunity and lifestyle. Located on the shores of Georgian Bay, the community provides year-round recreation, a thriving arts and culture scene, and access to outstanding natural amenities while maintaining the conveniences of an urban centre.

The City of Owen Sound values diversity and is committed to providing an inclusive workplace. We will accommodate the needs of applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act throughout the hiring process.

We thank all applicants for their interest; only those selected for an interview will be contacted. Personal information is collected under the authority of the Municipal Act for the purpose of candidate selection. It will be maintained in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

The Municipalities of Bruce and Grey Counties sit on the traditional territory of the Anishnabek Nation: The People of the Three Fires known as Ojibwe, Odawa, and Pottawatomie Nations. We give thanks to them, and to the Chippewas of Saugeen, and the Chippewas of Neyaashiinigmiing, as the traditional keepers of this land and water, and we also recognize the traditional homeland of the Metis Nation.