Deliver welcoming member experiences at William Lutsky Family YMCA in Edmonton using customer service, registrations, and interpersonal communication skills. This full-time position works 40 hours weekly with benefits.
The Experience Coordinator supports members, guests, and participants throughout their Centre visits. You will process memberships, events, programs, and services while supporting front-line staff and administrative duties. The position also resolves inquiries and supports excellent YMCA experiences.
Key Responsibilities:
- Process membership sales, services, and program registrations
- Welcome prospective members and lead Centre tours
- Provide information about YMCA programs and services
- Support recruitment, training, supervision, and performance management
- Follow emergency, health, safety, and child protection procedures
Requirements:
- High School Diploma or equivalent
- Intermediate Standard First Aid and CPR-C
- Customer service experience is an asset
- Excellent interpersonal and communication skills
- Flexible availability for mornings, evenings, weekends, and holidays
Bring customer service, registration processing, and sound judgment to welcoming YMCA experiences for members and participants in Edmonton.
YMCA Experience Coordinator Edmonton employer: YMCA OF NORTHERN ALBERTA
At the YMCA of Northern Alberta, we are dedicated to igniting potential and fostering a supportive community. Our inclusive work culture encourages employee growth through meaningful opportunities that make a real difference in people's lives. Located in Red Deer, our organization not only offers competitive benefits but also promotes equity, diversity, and inclusion, ensuring every team member feels valued and empowered to contribute to over a century of impactful service.
