Elevate client success with Yardi as an Associate Technical Account Manager. Leverage your communication and technical skills to support clients with property management software.
Yardi is seeking a proactive Associate Technical Account Manager to guide multifamily clients in maximizing software value. In this hybrid role, you'll provide essential support on software setup, troubleshooting, and day-to-day usage. Your goal is to build strong client relationships and ensure a seamless experience with Yardi's offerings.
Key Responsibilities:
- Provide technical support and setup guidance via email and phone
- Troubleshoot application issues with effective problem-solving skills
- Communicate clearly to build client trust and ensure ongoing success
- Share product features and best practices with clients
- Collaborate with teams to deliver innovative solutions
Requirements:
- Bachelor's Degree in Business, Finance, or relevant field
- Experience in technical support and troubleshooting
- Strong customer-focused mindset
- Detail-oriented with a proactive approach
- Quick learner, adaptable to new technologies
Drive client success and enhance user experience with your technical expertise at Yardi.
Technical Account Manager at Yardi in Burnaby employer: Yardi
Yardi is an exceptional employer located in downtown Toronto, offering a dynamic work environment that fosters innovation and collaboration. With comprehensive training programs and abundant opportunities for career growth, employees are empowered to develop their expertise while contributing to meaningful community initiatives. Our award-winning culture prioritizes well-being through generous benefits, including fully paid medical premiums and flexible work arrangements, making Yardi a rewarding place to build a fulfilling career.
