Support Yardi clients through software troubleshooting and implementation guidance as an Associate Technical Account Manager focused on exceptional service.
In Yardi's Residential Client Services team, you will support assigned clients across Yardi's product suite. The work includes configuration, deployment, best-practice adoption, and resolving software application issues. You will communicate product features, build client relationships, and develop product expertise.
Key Responsibilities:
- Provide technical support to assigned Yardi clients
- Guide software implementation, configuration, and deployment
- Troubleshoot common software application issues
- Communicate product features clearly through support interactions
- Build client relationships and develop Yardi expertise
Requirements:
- Bachelor's degree or equivalent education and experience
- Strong written and oral communication skills
- Critical thinking and problem-solving abilities
- Proficiency with Microsoft 365 desktop applications
- Availability for training travel during the second employment week
Apply technical support, client communication, and software implementation skills as an Associate Technical Account Manager supporting Yardi customers.
Associate Technical Account Manager Yardi in Vancouver employer: Yardi Systems
Yardi is an exceptional employer that offers a dynamic work environment in the heart of Toronto, where interns can thrive in the fast-paced Proptech industry. With a strong focus on employee growth, Yardi provides hands-on experience and mentorship opportunities, allowing you to develop your technical skills while contributing to meaningful projects. The collaborative culture fosters innovation and teamwork, making it an ideal place for aspiring professionals to launch their careers.
