At a Glance
- Tasks: Manage customer accounts and ensure smooth transactions in a dynamic logistics environment.
- Company: Join XTL Transport Inc., a leader in transportation and logistics with a strong team culture.
- Benefits: Stable job with competitive pay and opportunities for growth in a supportive workplace.
- Other info: Flexible work environment with a focus on safety and teamwork.
- Why this job: Be part of a vital company where your contributions directly impact customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and experience in customer service or logistics.
The predicted salary is between 36000 - 44000 $ per year.
Summary
XTL Transport Inc., a well-established company in the Transportation, Logistics and Warehousing-Distribution field, is looking for a Customer Account Coordinator to join our team.
The ideal candidate is a safety, quality and team player.
If you are looking for a stable job with a vital company, if you meet the employment criteria, XTL Transport Inc. is the place for you!
Responsibilities
- Main tasks
- Data entry for transaction creation (receiving/shipping).
- Create and modify customer account data.
- Maintain a positive relationship with customers.
- Update customer profiles and track accounts.
- Run reports as required.
- Communication & support
- Communicate customer requests to operations.
- Follow up with customers on a regular basis.
- Follow‑up with the operations department to ensure that all relevant documents are accurate (products received and products shipped)
- Validation and follow‑up
- Validate that all transactions are correct and complete.
- Verify that transactions and services are correctly entered into the system and invoiced.
- Skills & Abilities
- Knowledge and mastery of WMS systems (AS400 an asset).
- Good communication and explanation skills.
- CTPAT sensitive position - subject to a criminal record search.
- Experience in a distribution centre environment (asset).
- Experience in a similar position.
- Bilingual (oral and written).
- Excellent customer service skills.
- Resolution of problems and initiative
- Sense of initiative and autonomy.
- Ability to communicate with various stakeholders.
- Ability to determine the management of priorities.
- Ability to work under pressure and handle several files simultaneously.
- Ability to be flexible to adapt to changing work priorities.
- Work Environment
- Be sensitive to the importance of Occupational Health and Safety.
- Have a positive and determined attitude.
- Team oriented
- Shift Available: Mon - Fri: 8am - 5pm
You’ll find your place at XTL!
To learn more about our job opportunities, visit our website: www. xtl. com/en
XTL is an equal opportunity employer and embraces workplace diversity.
All applications are considered equally regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability.
Masculine terms are used solely for simplification.
We encourage all interested individuals to apply, but only those selected for an interview will be contacted.
#J-18808-Ljbffr
Customer Account Coordinator in Toronto employer: XTL TRANSPORT INC.
XTL Transport Inc. is an exceptional employer located in the vibrant city of Toronto, Ontario, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee growth, we provide ample opportunities for professional development while upholding our core values of LEAD WITH GRACE. Our supportive culture encourages proactive problem-solving and effective communication, making it a rewarding place for logistics professionals to thrive.
