Senior UX Designer: Customer Journey Lead in Markham

Senior UX Designer: Customer Journey Lead in Markham

Markham Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead the design of seamless customer journeys across various platforms.
  • Company: Xplore Inc., a forward-thinking company focused on enhancing customer experiences.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to reducing friction and boosting digital adoption.
  • Why this job: Make a real difference in customer satisfaction and loyalty through innovative design.
  • Qualifications: Experience in UX design and a passion for improving customer journeys.

The predicted salary is between 90000 - 110000 $ per year.

Xplore Inc. is seeking a UX Designer, UX and Customer Journey to shape the strategy, design and experience of customer journeys across onboarding, service assurance, support and retention. You will lead omnichannel experiences via app, web, phone and in-person touchpoints, guiding cross‑functional teams to translate CX strategy into intuitive solutions. Join a team focused on reducing friction, increasing digital adoption and delivering measurable improvements in satisfaction and loyalty.

Senior UX Designer: Customer Journey Lead in Markham employer: Xplore Inc

Xplore Inc. is an exceptional employer located in Cornwall, ON, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring that our team members thrive in their roles. Join us to be part of a forward-thinking company that values your contributions and supports your journey in the telecom industry.

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Contact Details:

Xplore Inc Recruitment Team

We think you need these skills to ace Senior UX Designer: Customer Journey Lead in Markham

UX Design
Customer Journey Mapping
Omnichannel Experience Design
Cross-Functional Team Leadership
CX Strategy Translation
User Experience Research
Prototyping