Bilingual Call Centre Agents (French/English) - Starting Nov. 9
Full Time
Life is better at Xperigo!
At Xperigo, our purpose is simple – "Empowering people to explore what's possible".
That starts with our people.
We are looking for Bilingual Solutions Specialists (English/French) to join our team and help deliver exceptional experiences for our customers across Canada and the U.S.
If you're a natural problem solver who enjoys helping people, stays calm when things don't go as planned, and wants an opportunity to learn and grow, we'd love to meet you.
What you'll do
You'll be the person customers count on when they need help.
You will:
- Support customers in English and French with empathy and confidence
- Coordinate roadside assistance, including towing, tire changes, fuel delivery etc.
- Listen, solve problems, and find solutions for each situation
- Deliver a positive customer experience while balancing quality and efficiency
- Learn new programs, build your skills, and contribute to continuous improvements
What you bring
- Strong bilingual communication in both English & French and listening skills
- Calm, empathetic approach to helping people
- Strong problem-solving skills and the ability to think on your feet
- High school diploma or equivalent
- Customer service, contact centre or related experience is an asset
Why Life is Better Here
At Xperigo, we prioritize the well-being, growth, and satisfaction of our employees. As a valued member of our team, you'll enjoy a range of benefits and opportunities designed to support your success and enhance your overall experience with us. You'll have access to:
- Competitive compensation
- Paid Vacation
- Health, Dental and Wellness benefits
- Performance Incentives
- Training and Development
- Opportunities to grow your career from within
Looking for a schedule that works differently?
Along with our regular daytime and evening opportunities, we're hiring a limited number of people for our dedicated overnight team.
Overnight opportunities offer:
- Consistent 11:00 PM to 7:00 AM shift with two set days off
- Higher overnight compensation
- Dedicated remote work opportunity, with occasional on-site training as required
- Set schedules with no shift bidding
- Opportunities to learn additional programs and expand your skills
Who we are
Proudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.S. for over 30 years. We provide the best in-class customer service experiences to our clients, who range from automotive manufacturers and rental car companies to other organizations with large vehicle fleets or customer service needs. We are dedicated to driving change through innovative technology solutions by continually exceeding our clients' expectations.
XperigoisanEqualOpportunityEmployer and is committed to fostering an inclusive and accessible workplace. We provide accommodations throughout the recruitment and selection process. If you are selected to participate in the hiring process, please informXperigoofanyaccommodation(s)thatyoumayrequiretoensureyourequaland full participation.
Please be advised that all offers of employment are conditional upon satisfactory completion of background checks. Your personal information collected during the recruitment process is handled in strict compliance with the applicable federal and provincial Privacy Laws.
Bilingual Call Centre Agents (French/English) - Starting Nov. 9 in Moncton employer: Xperigo
Xperigo is an exceptional employer that prioritizes employee well-being and professional growth, offering competitive rewards, comprehensive health benefits, and flexible work arrangements to support a healthy work-life balance. With a dynamic and inclusive culture, employees are encouraged to thrive in their roles while receiving in-depth training and clear career pathways for advancement. Join us in our mission to deliver outstanding customer service to prestigious automotive clients, all while being part of a supportive and innovative team.
