Monitor Wyse's metering network using dashboards, Excel, and remote diagnostic tools. Analyze connectivity, alerts, and device performance across properties.
The Network Operations Analyst provides front-line oversight of modems, gateways, repeaters, sub-meters, and related infrastructure. This position identifies failures, communication irregularities, and emerging service risks. You will investigate anomalies, coordinate corrective actions, and support reliable utility reporting.
Key Responsibilities:
- Monitor meter connectivity and device performance across properties
- Investigate alarms, signal loss, and data gaps
- Perform first-line troubleshooting with remote tools
- Coordinate technicians, contractors, vendors, and suppliers
- Document incidents, interventions, outcomes, and status updates
Requirements:
- Two years in network operations, utilities, or technical support
- Knowledge of submetering, IoT devices, or utility infrastructure
- Understanding of network-connected systems and incident response
- Excellent Excel knowledge and strong computer skills
- Familiarity with Jira, Zendesk, dashboards, and diagnostic tools
Apply network monitoring, incident response, Excel, and troubleshooting skills to support Wyse's metering network reliability.
Network Operations Analyst Metering Systems in Vaughan employer: Wyse Meter Solutions Inc.
Wyse Meter Solutions Inc. is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive meaningful change in the energy sector. Located in Canada, we offer competitive benefits, professional development opportunities, and a commitment to employee growth, ensuring that our team members thrive both personally and professionally while contributing to impactful projects.
