Chief of Staff – Hybrid in Toronto

Reporting to: Managing Director, WES Canada

Compensation: CAD127K - CAD163K

Employment Type: Full Time

Location: Greater Toronto Area - Hybrid role (regular in-office attendance required in Toronto, typically 1-2 days per week on-site, with flexibility based on business needs).

Who We Are:

World Education Services (WES) is a non‑profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals.

About the Opportunity:

The Chief of Staff serves as the Managing Director's trusted advisor and strategic partner, ensuring the effective operation of WES Canada and enabling the Managing Director and WES Canada leadership team to focus on strategic leadership. The role coordinates executive priorities, supports decision‑making, facilitates cross‑functional alignment, and monitors execution of key organizational commitments.

What You'll Do:

• Serve as a trusted advisor and strategic thought partner to the MD and leadership team by assessing competing priorities, monitoring emerging issues and organizational initiatives, identifying risks, dependencies, and strategic trade‑offs, and providing objective analysis recommendations, and escalation support.
• Serve as an organizational integrator who works across the MD, Canada Leadership Team, Executive Team, WES Canada Board, and organizational departments to ensure the flow of strategic information, issues, decisions, and materials are effectively managed.
• Project manage WES Canada's inputs into Enterprise‑level or global board/leadership reporting, in addition to WES Canada Board governance logistics and operations.
• Manage the MD's internal and external commitments, including coordinating Board and committee materials, reports, briefing materials, updates, meeting preparation or logistics, and follow‑up in partnership with relevant leads.
• Oversee and support the development and execution of the MD's annual work plan and WES Canada’s strategic priorities.
• Project manage and provide oversight to selected high‑priority strategic initiatives, special projects, task forces, working groups, on behalf of the MD.
• Oversee the operational work associated with executive reporting and dashboards.
• Manage the translation and support the integration of Enterprise‑wide strategic priorities into Canada‑specific execution plans.
• Oversee departmental annual budget coordination within WES Canada.
• Ensure effective and timely communications from the MD.
• Build and maintain trusted relationships with department and enterprise leaders.
• Attend selected internal and external meetings on behalf of the MD.
• Provide people management, oversight, and mentorship for administrative staff that support WES Canada.
• Oversee and manage consultants, honorarium, and any other expenses related to activities covered through the WES Canada budget.

Your Experience:

• A degree in business administration, public administration, nonprofit management, public policy, organizational leadership, or a related field.
• 8-10 years of relevant work experience with strong preference in strategy execution, executive advisory support, organizational leadership, project or program management, policy, or business operations.
• Exceptional project manager who thrives in a fast‑paced environment.
• Track record as an excellent problem‑solver.
• Excellent verbal and written communication skills.
• Experience developing and monitoring executive work plans, organizational priorities, dashboards, or key performance indicators.
• Demonstrated qualitative and quantitative analytical skills.
• Good interpersonal skills, including tact, diplomacy, and flexibility.
• Ability to exercise independent judgment and manage multiple competing priorities.
• Strong people management and supervision experience.
• Proficiency in oral and written French.
• Multisector experience is preferred.

What We Offer:

• Work-Life Harmony: Enjoy the freedom of remote work and flexible scheduling.
• Rewards and Recognition: Competitive compensation and comprehensive benefits.
• Professional Growth and Development: Comprehensive training programs and tuition reimbursement opportunities.
• Innovation and Impact: Engage in work that directly transforms lives.
• Community and Connection: Participate in a range of activities that promote equity and celebrate diversity.

Values:

• Opportunity - We open doors so people can build better futures.
• Inclusion - We become stronger when we embrace diversity.
• Equity - We uphold fairness and justice in our work.
• Enterprising - We are resourceful and driven.

Inclusive Recruitment Process:

We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints.

Our Commitment:

World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities.

If you require assistance and/or accommodation at any point during the recruitment process, please contact us at hiring@wes.org.