Elevate employee and stakeholder engagement as a Senior Experience Advisor with WorkSafeBC in a hybrid role. Use your research skills to enhance experience frameworks across B.C.
Join the Experience Design department at WorkSafeBC where you'll play a pivotal role in executing experience initiatives within your assigned portfolio. With at least six years of experience, you will leverage stakeholder insights to develop actionable strategies that align with business priorities. Your work will bridge various departments, ensuring that employee and customer needs are met as per the corporate framework.
Key Responsibilities:
- Assess user needs to inform strategic decisions
- Conduct both qualitative and quantitative research
- Present insights and recommendations effectively
- Develop journey and empathy maps for projects
- Collaborate on market research action plans
Requirements:
- Bachelor's degree in relevant field
- Minimum 6 years in market research experience
- Expertise in customer experience best practices
- Strong analytical and communication skills
- Ability to navigate high-pressure environments
Harness your strategic insight to drive transformational change at WorkSafeBC.
Senior Experience Advisor at WorkSafeBC in Richmond employer: WorkSafeBC
WorkSafeBC is an exceptional employer that prioritizes the health and safety of workers across British Columbia. With a strong commitment to professional growth, our Richmond office fosters a collaborative and inclusive work culture where co-op students can gain valuable experience while contributing to meaningful initiatives. Enjoy competitive compensation, flexible work arrangements, and a supportive environment that encourages innovation and personal development.
