Make a difference with WCB Alberta as a Case Manager in Edmonton, Alberta. This full-time role involves managing complex disability claims and developing individualized recovery plans.
WCB Alberta seeks a Case Manager to build collaborative relationships with injured workers and their employers. You will facilitate medical services and assess claims while delivering exceptional customer service. Strong problem-solving skills are essential for developing effective recovery plans and navigating challenging conversations with clients.
Key Responsibilities:
- Manage a complex caseload of disability claims
- Review medical documents and workplace information
- Make entitlement decisions and communicate outcomes
- Evaluate return-to-work readiness and functional abilities
- Deliver high-level customer service and educational support
Requirements:
- Degree or diploma in related fields
- Minimum 3 years in disability management
- Proven experience in handling complex claims
- Strong critical thinking and negotiation skills
- Familiarity with medical terminology and assessments
Join WCB Alberta to support workers in their recovery and return to safe employment.
Case Manager at WCB Alberta in Edmonton employer: Workers' Compensation Board - Alberta
WCB Alberta is an exceptional employer that prioritizes the well-being of its employees and the community, offering a competitive salary and comprehensive benefits package. With a strong commitment to diversity and inclusion, WCB fosters a collaborative work culture where employees can thrive and make a meaningful impact on the lives of Alberta workers and employers. The hybrid work arrangement allows for flexibility, ensuring a healthy work-life balance while contributing to a safer and healthier province.
Contact Details:
Workers' Compensation Board - Alberta Recruitment Team
