Job Title - Business Analyst - Operational Systems Modernization (Contract)
Location - Remote in British Columbia
Term - 12 months
We are hiring one Business Analyst to support a live operational platform used by field and headquarters staff to make time-sensitive safety and service decisions. The new system is already in production. This role focuses on remaining enhancements, integrations, reporting, user adoption, and retirement of older applications. What you will do
Elicit requirements and write user stories and acceptance criteria Document current and future-state processes Facilitate sessions with operations staff, delivery teams, and vendors Support data migration, integrations, and reporting requirements Support testing, UAT, training materials, and knowledge transfer Work in an Agile environment using standard collaboration tools (e.g. JIRA) Must have
3+ years as a BA defining and documenting business needs, including Agile delivery and materials for senior decision-makers 3+ years working with mixed audiences (leaders, developers, vendors, end users) 3+ years supporting quality, UAT, and release readiness 2+ years communicating across multiple business units Hands-on Agile / JIRA experience Also required (candidate should have several of these)
GIS / spatial / map-based requirements Applications that ingest multiple data sources and present near real-time operational information PowerBI or similar reporting user stories Experience on a live production system in an Agile or DevOps environment Nice to have
Transportation, environmental monitoring, or other 24/7 operations settings Experience with government security-screening processes Other
Enhanced security screening required before start
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Remote UI/UX design Expert - Data Labelling in Highlands employer: Workada
At Workada, we pride ourselves on being an exceptional employer by offering remote, flexible contract work that allows you to balance your professional and personal life. Our mission-driven team fosters a culture of accuracy and quality, providing clear guidelines, comprehensive training, and ongoing performance feedback to support your growth. Join us in making a meaningful impact on technology while enjoying the benefits of a supportive and collaborative work environment.
