Shelter Support Worker in Toronto

Shelter Support Worker in Toronto

Toronto Full-Time 38700 - 47300 $ / year (est.) On-site
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At a Glance

  • Tasks: Support families in crisis by providing essential services and creating a safe environment.
  • Company: Join Red Door, a not-for-profit dedicated to ending homelessness.
  • Benefits: Gain valuable experience in social services while making a real difference.
  • Other info: Flexible shifts with opportunities for personal growth and community impact.
  • Why this job: Be part of a mission-driven team that empowers individuals to rebuild their lives.
  • Qualifications: Post-secondary education in social services or equivalent experience preferred.

The predicted salary is between 38700 - 47300 $ per year.

  • About
  • Red

Door: Red Door is a not-for-profit organization.

The mission of the Red Door Shelter is to end homelessness for each family that comes through our doors by providing safe, temporary refuge and critical services to support them in healing, rebuilding their lives and integrating back into a community.

At Red Door, we strive for quality care, advocacy, collaboration, integrity, and accountability.

Responsibilities

  • Conduct emergency intakes and assist new residents to settle in.
  • Provide support, feedback, behaviour management, input and/or crisis intervention to clients on issues of daily living relating to precipitating issues.
  • Enter notes regarding case progress as required.
  • Conduct daily room checks for cleanliness, completion of daily chores, and maintenance.
  • Conduct weekly house meetings to identify issues or concerns among residents, and to assign weekly tasks to residents.
  • Report maintenance issues including the urgency to Maintenance Worker.
  • Oversee common areas, including yard for appropriate use; address and/or report unacceptable behaviour.
  • Set up rooms for Housing Worker and Outreach Worker training sessions, as required.
  • Maintain supplies in the linen cupboard for distribution to residents as required, coordinate with Reception Clerk for replenishment.
  • Screen visitors.
  • Enforce house rules; perform weekly room checks; ensure that prohibited items are not brought into the shelter, and/or remove them.

Qualifications

  • Post Secondary education in social services or equivalent with experience preferred.
  • Demonstrated commitment to excellence in client service.
  • Knowledge of the social service system in Toronto.
  • Ability to deal with and de-escalate abusive behaviour.
  • Initiative, reliability and ability to work positively as a member of a multi-disciplinary team.
  • Ability to perform housekeeping procedures.
  • Commitment to completing mandatory Hostel Standards, CPR & WHMIS training.
  • Good oral and written communication skills.
  • Position Type: Full-Time, Contract (up to 6 months)
  • Job Reference Code: B-166
  • Hours of Work: 40 hours/week
  • Schedule: Wednesday to Sunday (rotating shifts)

NO PHONE CALLS PLEASE. Successful candidates will be required to clear vulnerable sector screening.

The Red Door is an equal opportunity agency that welcomes applications from all interested individuals.

We particularly encourage those with lived experiences and affinities that align with our clients, as this allows us to effectively represent their interests.

We also strongly invite women-identifying individuals, members of the 2SLGBTQ+ community, Black, Indigenous, and people of colour, newcomers to Canada, and individuals with disabilities to apply.

Please note that our main office and our Violence Against Women shelter are not fully wheelchair accessible.

Shelter Support Worker in Toronto employer: Woodgreen Red Door Family Shelter

Woodgreen Red Door Family Shelter offers a supportive work environment focused on advocacy, collaboration, and integrity. Employees have the opportunity to make a meaningful impact in the lives of families experiencing homelessness while developing their skills in crisis intervention and program management. The organization values teamwork and provides essential training for staff and volunteers.

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Contact Details:

Woodgreen Red Door Family Shelter Recruitment Team

We think you need these skills to ace Shelter Support Worker in Toronto

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Organizational Skills
Flexibility