At a Glance
- Tasks: Provide top-notch customer service and grow banking relationships at Woodforest National Bank.
- Company: Join a supportive team at Woodforest National Bank, focused on exceptional customer experiences.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
- Why this job: Make a difference in customers' lives while developing your banking and sales skills.
- Qualifications: Two years of retail sales or customer service experience required.
The predicted salary is between 35550 - 43450 $ per year.
Serve as a frontline Banker at Woodforest National Bank, using customer service and retail sales skills to grow banking relationships. This is a full-time branch role. As a Banker II, you will deliver the Woodforest Experience through personalized service, proactive marketing, and operational accuracy. You will identify needs, recommend banking solutions, explain products and digital tools, and support customers through account and transaction services.
Key Responsibilities:
- Build and grow retail customer relationships through exceptional service
- Identify needs and recommend appropriate banking solutions
- Process transactions, open accounts, and maintain operational accuracy
- Support digital banking tools and platforms
- Resolve customer concerns at first contact when possible
Requirements:
- Minimum two years of relevant retail sales or customer service experience
- High School Diploma or equivalent required
- Strong communication, organizational, and problem-solving skills
- Ability to work flexible or extended hours
- Ability to maintain confidentiality and follow regulatory guidelines
- Bring retail sales, customer service, problem-solving, and operational accuracy to Woodforest National Bank's frontline banking team.
Retail Banking Customer Service Banker employer: Woodforest National Bank
Woodforest National Bank offers a supportive work environment that emphasizes personal responsibility and accountability. Employees are encouraged to build strong customer relationships through exceptional service and proactive marketing, aligning with the company's core values of Ownership, Service, Community, and Integrity. The bank provides opportunities for professional growth and development in a retail banking setting.
