At a Glance
- Tasks: Lead a dynamic automotive service team and resolve client concerns.
- Company: Join Advantage Ford, part of the Wood Automotive Group, known for its supportive culture.
- Benefits: Competitive pay, career growth, and a chance to lead a passionate team.
- Other info: Exciting opportunity to thrive in a fast-paced automotive environment.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: 3+ years in service advising, strong sales record, and leadership experience.
The predicted salary is between 45000 - 55000 $ per year.
Lead automotive service advising at Advantage Ford through client resolutions, advisor coaching, and customer-focused department support.
This leadership position includes active service advisory duties.
The Wood Automotive Group seeks a Service Team Leader for Advantage Ford.
You will support Service Advisors, maintain team synergy, and help exceed targets.
The position requires service department knowledge, customer survey process understanding, multitasking, training, and leadership.
Key Responsibilities
- Support Service Advisors with daily activities
- Resolve client concerns at the front line
- Coach advisors on processes and adherence
- Review workflow and recommend changes
- Explain repairs to customers and advisors
Requirements
- Minimum three years of service advising experience
- Proven sales success track record
- Leadership and training experience is an asset
- Driver's license and clean driver's abstract
- Automotive industry experience with advisor KPI success
Bring service advising, leadership, coaching, and client resolution expertise to Advantage Ford's Service department with The Wood Automotive Group.
Automotive Service Team Leader in Calgary employer: Wood Automotive Group
Advantage Ford, part of the Wood Automotive Group, is an exceptional employer that prioritizes team culture and employee development. With a focus on coaching and motivation, we offer a dynamic work environment where you can thrive in your automotive sales career while driving performance and enhancing customer satisfaction. Our commitment to innovative growth strategies and collaborative leadership ensures that every team member has the opportunity to reach their full potential in a supportive and rewarding atmosphere.
