withinUs is a Canadian wellness brand seeking a CX operations and field engagement specialist. You will own Gorgias day-to-day, ensure CX workflows reflect our hospitality-like standard, and drive CSAT/NPS insights while partnering with retail teams to deepen loyalty.
Bring 2–3 years in CX or hospitality, strong communication skills, CRM experience, and a bias for structured processes. This full-time, hybrid role is based in the Lower Mainland with field activations and events.
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CX & Community Lead — Hybrid Wellness Brand in Vancouver employer: Withinus Natural Health Inc.
withinUs® is an exceptional employer that prioritizes employee well-being and growth, offering competitive salaries, comprehensive benefits, and a supportive work culture. As a Certified B Corporation® and Great Place to Work®, we foster an environment of trust, collaboration, and long-term brand building, making it an ideal place for professionals looking to make a meaningful impact in the natural health supplement industry across Canada.
Contact Details:
Withinus Natural Health Inc. Recruitment Team
