Production Superintendent

Location: East Gwillimbury, ON, L0G 1V0

The WITRON group is a strong partner for highly automated logistic systems and includes planning to realization and maintenance. Our teams are responsible for maintaining and servicing our high-tech systems.

Position Overview:

Reporting to the Production Manager, the Production Superintendent is responsible for ensuring organizational effectiveness by providing leadership to the Production team and overseeing a shift. This role also provides customer support.

Responsibilities:

• Assist the Production Manager to plan, organize, direct, control and evaluate the operations for all production shifts in the automated facility.
• Generate, analyze, and provide feedback relating to a variety of production and key performance indicator reports, ensuring superior, data-driven operational output.
• Provide key performance indicator statistics and trend analysis, ensuring performance is measurable and traceable.
• Work with the Production Manager to review operating procedures to achieve and maintain customer service levels.
• Together with the leadership team, drive departmental and team operational excellence through regular process reviews and real-time feedback based on measurable deliverables.
• Maintain open, effective, and responsive communication with the customer on all aspects of operations.
• Respond to any operational needs of all shifts, and in the absence of the Production Manager assist where required.
• Provide leadership and support, including training and development to the Production team.
• Responsible for shift productivity, output, and operational costs.
• Develop action plans as required to ensure continuous improvement.
• Organize, co-ordinate and lead the Production team in accordance with company policies, laws and regulations.
• Assist the Production Manager to hire, lead and train employees in the use of new equipment or production techniques.
• Promote open communication between teams, coaching on process and procedural compliance, leading training and development initiatives, and promoting the company’s values.
• Be on call and respond efficiently to all conditions, minimizing machinery downtime and promoting urgency when dealing with situations involving system outages or repairs.
• Action immediate resolutions to irregular operations through review of process deviations and implementation of innovative and effective solutions.
• Actively participate with operation and maintenance to finalize priority of work orders, optimum downtime windows, and necessary lead times.
• Ensure compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program.
• Other duties as assigned.

Qualifications:

• University Degree in Engineering, Business Admin or equivalent related field.
• Five years experience in a leadership role in a manufacturing environment.
• Ability to implement systems and to lead by example.
• Familiarity with quality principles, continuous improvement methodologies, basic logistics and supply chain principles.
• Analytical nature and able to problem solve.
• Able to prioritize multiple tasks and workload.
• Practical attitude and ability to learn new skills and tasks.
• Excellent Communication Skills in English; French an asset.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint).
• Previous experience in warehouse, supply chain, manufacturing, grocery, or retail industries.
• Basic understanding of automated material handling systems.

Travel and Shifts:

• This role may require occasional domestic and/or international travel in order to undergo relevant training, attend internal and/or customer meetings, and/or support other facilities as needed.
• Flexibility to work any shift as required by operational needs.
• Ability to be on-call as needed to ensure operational integrity.