Lead retail banking operations at Macatawa Bank with customer relationship development, sales coaching, and community networking responsibilities. This branch-based role supports daily banking center performance.
As Branch Manager, you will manage branch operations while developing existing and new customer relationships. You will work with other lines of business to maximize banking center growth and profitability. The position combines managerial leadership, business development, and small business customer experience within Wintrust Financial Corporation.
Key Responsibilities:
- Oversee hiring, training, scheduling, and facility management
- Manage banking center staff sales performance
- Conduct coaching sessions and oversee staff development
- Resolve escalated customer matters
- Build local presence through networking and outbound calls
Requirements:
- High School diploma or GED required
- Previous retail banking and managerial experience
- Previous business development experience
- Experience working with small business customers
- College degree or related banking experience preferred
Bring retail banking leadership, customer development, and sales management skills to Macatawa Bank's community-focused banking center.
Retail Banking Branch Manager in Grand Rapids employer: Wintrust Financial Corporation
At FIRST Insurance Funding of Canada, we pride ourselves on fostering a collaborative and inclusive work environment where bilingual professionals can thrive. Our hybrid work model offers flexibility, while our commitment to employee development ensures that you have ample opportunities for growth in the financial services sector. Join us to be part of a dynamic team that values your contributions and supports your career advancement in a rewarding industry.
Contact Details:
Wintrust Financial Corporation Recruitment Team