Manage client relationships remotely with Willson International, using account management and communication skills to support customers and growth.
This Client Relationship Specialist develops relationships across customer organizations and coordinates plans supporting mutual profit. The position requires account management, customer service, and sales experience. It also involves business reviews, CRM updates, and collaboration with operations and regulatory teams.
Key Responsibilities:
- Build relationships with clients and key customer personnel
- Expand contacts to decision makers across client organizations
- Conduct business reviews and identify improvement opportunities
- Uncover revenue sources including logistics and brokerage consulting
- Monitor service levels, resolve concerns, and update CRM records
Requirements:
- Business Administration college or university degree
- At least five years of account management experience
- Customer service or sales experience
- Strong communication, prospecting, negotiating, and closing skills
- MS Office knowledge; Salesforce and customs experience assets
Apply client relationship, sales, and analytical skills while supporting Willson International accounts from a home-based environment.
Client Relationship Manager Logistics in Ottawa employer: Willson International Limited
Join a dynamic Customs Brokerage and Third-Party Logistics firm in Toronto, where you can thrive as a Remote Credit & Collections Specialist. Enjoy a flexible work-from-home environment, competitive benefits including paid vacation and comprehensive family medical coverage, and be part of a supportive team culture that fosters professional growth and development. This is an excellent opportunity for those looking to make a meaningful impact while advancing their careers in finance and accounting.
Contact Details:
Willson International Limited Recruitment Team