Lead housekeeping operations at Wickaninnish Inn on Vancouver Island's West Coast, applying hospitality leadership and guest service expertise. This is a hands-on leadership position.
As Housekeeping Leader, you oversee day-to-day department operations and serve on the Inn's Senior Management Team. You will uphold Relais & Châteaux, Forbes, AAA, and Wickaninnish Inn standards while supporting team development. The work includes guest concerns, scheduling, budgeting, inspections, and sustainable cleaning practices.
Key Responsibilities:
- Manage daily housekeeping operations with the leadership team
- Lead hands-on service supporting guest expectations and concerns
- Inspect cleanliness, safety, and physical condition throughout the Inn
- Hire, train, supervise, and develop housekeeping team members
- Manage supplies, budgets, schedules, and administrative responsibilities
Requirements:
- Minimum two years management or leadership experience in service industry
- Or four years of housekeeping department experience
- Exemplary guest service and human resources skills
- Strong communication, organization, and problem-solving abilities
- WHMIS knowledge or certification and scheduling flexibility
Bring housekeeping leadership, guest service, budgeting, and team development skills to Wickaninnish Inn's acclaimed hospitality operation.
Housekeeping Operations Leader Wickaninnish Inn in Ucluelet employer: Wickaninnish Inn
At the Wickaninnish Inn, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a prestigious Relais & Châteaux property on the stunning West Coast. Our commitment to employee growth is evident through our supportive work culture, where team members are valued and encouraged to excel in their roles while delivering world-class service. With a focus on sustainability and community legacy, joining our Ancient Cedars Spa team means becoming part of a dedicated family that prioritizes both personal and professional development.
