Lead guest service at Ancient Cedars Spa as Assistant Spa Manager on Vancouver Island, applying hospitality leadership and operational expertise. Support personalized experiences within the Wickaninnish Inn.
The Wickaninnish Inn seeks an Assistant Spa Manager for its Relais & Châteaux property. You will support the Spa Manager, lead by example, and uphold Relais & Châteaux, Forbes, and AAA standards. The position includes scheduling, training, payroll submissions, performance management, budgeting, inventory, and SpaSoft procedures. Previous massage practitioner experience and 1,000 hours of massage education are required.
Key Responsibilities:
- Deliver personalized guest service meeting established luxury standards
- Act as Spa Manager during their absence
- Support scheduling, training, payroll, and performance reviews
- Maintain spa cleanliness, equipment, storage, and workspaces
- Monitor retail performance and support SpaSoft transition
Requirements:
- Minimum two years' management experience in luxury facilities
- Previous massage practitioner experience and 1,000 education hours
- Superior communication, organization, and problem-solving skills
- Knowledge of budgeting, financial statements, and inventory management
- Flexibility for evenings, weekends, holidays, and shift work
Bring massage experience, financial awareness, and hands-on leadership to Ancient Cedars Spa at the Wickaninnish Inn.
Assistant Spa Manager Ancient Cedars Spa in Ucluelet employer: Wickaninnish Inn
At the Wickaninnish Inn, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a prestigious Relais & Châteaux property on the stunning West Coast. Our commitment to employee growth is evident through our supportive work culture, where team members are valued and encouraged to excel in their roles while delivering world-class service. With a focus on sustainability and community legacy, joining our Ancient Cedars Spa team means becoming part of a dedicated family that prioritizes both personal and professional development.
