White Cap's On-Site Solutions Associate role centers on customer service, product knowledge, and organized service delivery in comfortable indoor settings.
This associate executes daily service commitments and identifies customer needs while outlining goals to meet them. Responsibilities include customer setup, order processing, vending solutions, and issue resolution. The role also supports marketing campaigns, customer meetings, and service metrics.
Key Responsibilities:
- Set up new customers in the program environment
- Process orders, pick and pack products
- Track site visits, services, metrics, and deliverables
- Resolve customer complaints and escalate implementation issues
- Promote product lines, services, and vending solutions
Requirements:
- High school diploma or GED strongly preferred
- Zero to two years of relevant experience
- One or more years of sales or account management
- Valid driver's license and acceptable motor vehicle record
- Ability to perform physical organizing and stocking work
Apply customer service, product knowledge, and issue resolution skills while supporting White Cap's on-site solutions.
On-Site Solutions Customer Service Associate in Edmonton employer: White Cap
White Cap offers a stable work environment with opportunities for professional growth, particularly in financial record maintenance and invoice processing. Employees can expect to develop specialized skills in accounts payable while contributing to a team that values accuracy and customer service. The company fosters a culture of support and adherence to defined policies, making it an attractive employer for those seeking a dependable career path.
