White Cap Canada is seeking a customer service–oriented coordinator to manage the end-to-end repair process on equipment. You will intake, diagnose, authorize, and finalize repairs, while ensuring accurate work orders, transparent communications, and timely scheduling.
The role emphasizes listening to customers, documenting symptoms, coordinating with technicians, and obtaining approvals before work proceeds. Strong service mindset and multitasking are essential.
Equipment Repair Concierge & Customer Advocate in Surrey employer: White Cap Canada
White Cap Canada is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the merchandising sector. With a strong focus on employee growth and development, team members are encouraged to enhance their skills through various training programs and mentorship opportunities. Located in a vibrant community, employees enjoy a supportive environment that values diversity and teamwork, ensuring that every contribution is recognized and rewarded.