At a Glance
- Tasks: Coordinate service appointments and provide excellent customer support over the phone.
- Company: Join Westminster Toyota, a trusted dealership with a fun and supportive culture.
- Benefits: Full-time position with opportunities for growth in a positive work environment.
- Other info: Experience in customer service is a plus; teamwork is key!
- Why this job: Be part of a team that values customer experience and employee satisfaction.
- Qualifications: Strong organizational skills and a passion for helping people.
The predicted salary is between 36000 - 44000 $ per year.
Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster.
Why join Westminster Toyota? Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business!
Westminster Toyota is currently seeking a full time Service Appointment Coordinator and Receptionist to join our busy Service Department. This role is responsible for:
- Answering customer phone calls and directing those calls to the correct Service team members.
- Booking appointments over the phone for customers and responding to email appointment requests.
- Making outgoing reminder phone calls.
- Running daily reports on the computer.
- Working directly with the public.
We are looking for someone who is happy, outgoing and enjoys helping people.
Qualifications
- Strong organizational skills
- Excellent telephone manners
- Experienced at working on a team
- Strong computer skills (Reynolds and Reynolds experience an asset but not mandatory)
- Self starter that is capable of working independently
- Experienced at providing excellent customer service
- Solutions oriented individual
This is a full time position.
Service Appointment Coordinator in New Westminster employer: Westminster Toyota
Westminster Toyota is an exceptional employer, offering a dynamic work environment in one of British Columbia's fastest-growing dealerships. With a focus on employee growth and a competitive performance-based compensation structure, team members can achieve significant earning potential while enjoying comprehensive training and a supportive culture that prioritizes exceptional customer experiences.
