At a Glance
- Tasks: Lead the Dynamics Support Department and enhance customer service quality.
- Company: Western Computer Inc., a leader in tech solutions with a focus on customer excellence.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Join a collaborative environment that values innovation and employee development.
- Why this job: Make a real difference by improving customer satisfaction and mentoring a dynamic team.
- Qualifications: Experience in customer support management and knowledge of Microsoft Dynamics.
The predicted salary is between 63000 - 77000 $ per year.
Western Computer Inc. is seeking a Customer Support Manager to lead the Dynamics Support Department, ensuring quality service and continuous improvement.
This hands-on leadership role focuses on performance metrics, process redesign, and strengthening customer and employee satisfaction while driving profitability.
The role emphasizes mentoring, team development, and building durable client relationships, with a strong focus on Microsoft Dynamics and ERP/CRM support excellence.
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Dynamics 365 Support Manager β Remote in Ottawa employer: Western Computer Inc.
Western Computer Inc. is an exceptional employer that prioritizes employee growth and satisfaction, offering a dynamic work culture where innovation and collaboration thrive. As a Remote Dynamics 365 Support Manager, you will have the opportunity to lead a dedicated team while benefiting from flexible work arrangements and a commitment to professional development, making it a rewarding place to advance your career in customer excellence.