Document Controller - YYJ in Victoria

Position Summary

The Document Controller is accountable for the Document & Records Management function within the Customer Service and Product Quality Department, including Document Control activities at other sites, and Quality Systems and relevant Document & Records Management Systems.

Key Responsibilities

• Scan and file daily records.
• Assist in locating legacy records (on- and off-site).
• Lead continual improvement projects based on the outcome of data analysis, corrective and/or preventative actions, etc., in accordance with company procedures (e.g., new storage solutions, new scanning solutions, etc.).
• Digitize legacy records (paper, microfilm, microfiche, and aperture cards).
• Backfill Document Control when necessary.
• Assist with training new hires on current processes, procedures, and EDMS.
• Maintain up-to-date Document Control procedures, including work instructions and forms.
• Support third-party audits, including managing required corrective action plans for Document Control & Records Management findings, as applicable.
• Manage the day-to-day control of document systems, including electronic storage, hardcopy storage, printers, plotters, Mylar distribution and control, electronic storage software training, and software and hardware upgrades.
• Maintain weekly priorities while monitoring KPIs for Document Control to meet service-level expectations of departments using Document Control services.

Qualifications

• High school diploma or equivalent.
• Post-secondary education preferred.
• 1 to 3 years of experience in Document & Records Management preferred.
• Excellent paper and electronic filing skills.
• Proficient in document scanning processes.
• Proficient in Word, Excel, Outlook, and Adobe Acrobat.
• Familiarity with EDMS (Adept, Laserfiche, Kodak).
• SharePoint experience.