At a Glance
- Tasks: Lead a team to enhance user experience with tech support and engineering.
- Company: Join West Fraser, a leader in the forestry industry, based in Vancouver.
- Benefits: Competitive salary, mentorship opportunities, and a supportive work environment.
- Other info: Opportunity to grow in a dynamic and innovative company.
- Why this job: Shape the future of tech support while making a real difference for users.
- Qualifications: Experience in IT support and leadership skills are essential.
The predicted salary is between 90000 - 110000 $ per year.
West Fraser is seeking a Team Lead, End-User Experience (EUE) in Vancouver, BC. You will build and lead a new End-User Experience function, setting technical standards for endpoint support and engineering while mentoring a team of specialists to ensure a reliable, secure, and effortless technology experience across offices and mill sites.
You will mentor and escalate, manage complex incidents in Windows, Microsoft 365, VPN, mailbox issues, and app faults, and own escalation processes.
End-User Experience Team Lead in Vancouver employer: West Fraser
West Fraser is an exceptional employer that offers a dynamic work environment in the heart of Vancouver, BC, where you can thrive both personally and professionally. With a strong commitment to diversity, inclusion, and sustainability, employees are encouraged to grow through mentorship and development opportunities while enjoying a comprehensive benefits package that includes medical, dental, and retirement plans. Join us in shaping a brighter future as we build a culture that values every individual's unique contributions in one of Canada's most vibrant cities.
