Deliver Beyond Oil pilots and customer onboarding with West Coast Reduction Ltd. across the Lower Mainland and broader British Columbia market.
This execution-focused Customer Success Specialist supports restaurant and commercial kitchen customers. You will conduct site assessments, provide hands-on training, coordinate deliveries, and support ongoing adoption. The role also assists selected Redux onboarding and customer-success activities involving used cooking oil recycling and organics recovery.
Key Responsibilities:
- Plan and complete Beyond Oil trials and onboarding visits
- Conduct site assessments and coordinate implementation resources
- Train kitchen leaders and back-of-house teams
- Track pilot results, risks, and implementation next steps
- Maintain accurate customer records, visit notes, and CRM data
Requirements:
- Two to five years of sales experience
- Commercial kitchen and fryer workflow understanding
- Strong organization, communication, and customer follow-up skills
- Valid Class 5 driver's license and personal vehicle
- Availability for territory travel and occasional evenings or weekends
Apply customer training, field support, and implementation skills to help restaurant customers adopt Beyond Oil and Redux programs.
Customer Success Specialist Beyond Oil in Vancouver employer: West Coast Reduction Ltd.
At West Coast Reduction Ltd., we pride ourselves on being a family-owned company that champions sustainability and community health. As a Foodservice Sales Representative in our Vancouver division, you'll enjoy a supportive work culture that prioritizes employee growth through continuous training and a comprehensive benefits package, including RRSP matching. Join us in making a meaningful impact while building lasting relationships with local businesses in the vibrant foodservice industry.
