At a Glance
- Tasks: Support customers through calls and emails, manage orders, and resolve issues.
- Company: Join Wesco, a leader in supply chain solutions with a focus on customer satisfaction.
- Benefits: Gain valuable experience, develop communication skills, and work in a supportive team environment.
- Other info: Dynamic role with opportunities for growth and learning in the supply chain industry.
- Why this job: Make a difference by helping customers and solving their problems every day.
- Qualifications: High school diploma required; college diploma preferred, with strong communication skills.
The predicted salary is between 35550 - 43450 $ per year.
Support Wesco customers through telephone and email service, order management, and problem resolution in a supply chain customer service role.
Handle routine and complex inquiries with care.
As a Customer Service Representative, you will answer questions, manage complaints, and communicate requested information.
You will research customer problems, coordinate with service or technical departments, and process orders end to end.
Daily team meetings help review current orders and provide timely updates.
Key Responsibilities
- Answer customer questions, concerns, and account inquiries
- Handle customer complaints professionally and sensitively
- Research problems and communicate effective solutions
- Process and manage supply chain orders end to end
- Review orders and provide timely customer updates
Requirements
- High School Degree or equivalent required
- College Diploma preferred
- Two to four years of relevant experience
- Effective verbal and written communication skills
- Working knowledge of Word, Excel, and Outlook
Bring attention to detail, interpersonal skills, and order management expertise to Wesco's customer service team.
Supply Chain Customer Service Representative in Calgary employer: Wesco
Wesco in Saskatoon is an exceptional employer that fosters a dynamic work culture focused on collaboration and growth. Employees benefit from comprehensive training programs, competitive compensation, and opportunities for career advancement, all while being part of a supportive team dedicated to achieving success together. With a commitment to employee well-being and a strong emphasis on performance, Wesco offers a rewarding environment for those looking to make a meaningful impact in the sales industry.
