At a Glance
- Tasks: Support the GM, coach the team, and ensure a fun work environment.
- Company: Join a dynamic Wendy's franchise with a focus on fresh food and customer satisfaction.
- Benefits: Competitive wages, bonuses, health benefits, and discounted food while working.
- Other info: Opportunities for advancement and training across 70+ locations.
- Why this job: Lead a passionate team and make a real impact in a thriving restaurant.
- Qualifications: Strong leadership skills and experience in managing teams.
The predicted salary is between 21 - 22 $ per hour.
In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. You will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy's restaurant in your market.
You will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, you will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all local laws and ethical business practices. You will lead, interview, select, direct, train and develop all Shift Supervisors, Team Trainers and Crew with the support of your GM or DM.
Responsibilities:
- Analyze restaurant performance data to make recommendations regarding restaurant plans to address negative trends.
- Adjust crew schedules as needed (e.g., calling or sending home based on labour, performance and forecast).
- Analyze talent and staffing goals and make recommendations for adjustments to ensure staffing goals are met.
- Investigate and resolve customer complaints within the restaurant.
- Monitor service quality and make adjustments to positioning guidelines as necessary.
- Recommend corrective action related to customer service issues or poor performance of the crew.
As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers some unique benefits and perks, such as:
- Competitive wages
- Quarterly performance-based bonus program
- Company RRSP matching program
- On the job training
- Incentive and recognition programs
- Community involvement opportunities
- Discounted food and drink while working
- Health and dental benefits for qualifying employees
- Advancement opportunities at the restaurant, operations, and head office level
- Opportunities to receive training and development in food safety and health and safety
Compensation: $21.00-22.00/hr Bonus pay Group insurance benefits
In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.
Assistant Manager in Kingston employer: Wendy's
Quicker Foods Inc. is an exceptional employer that prioritizes a positive work culture and teamwork, making it a great place for individuals looking to grow in the fast-paced restaurant industry. With comprehensive on-the-job training, opportunities for advancement, and attractive employee benefits including discounts and health/dental coverage, our Ontario locations foster an environment where every Crew Member can thrive and contribute to delivering outstanding guest experiences.
