Director of Environmental Services in Hamilton

Essential Duties are the technical skills and knowledge that an employee requires in order to perform their role. Below is detailed information on required Essential Duties for your position.

MAINTENANCE

• As directed and in accordance with applicable codes and regulations, performs a variety of routine maintenance, servicing and repair operations to maintain home, equipment, furnishings, fixtures, and grounds in proper condition.
• Responsible for effectively scheduling & supervising maintenance and repair work.
• Assigns maintenance crew to specific tasks, supervises to ensure standards and safety rules are observed and maintained.
• Observes and monitors all areas of the home for ongoing maintenance requirements and carries out preventative maintenance programs as directed.
• Supervises the Handy Person and Painters, prepares time and work schedules, staff training and performance appraisals.
• Performs typical work such as replacing fuses and light bulbs, repairing call bells, clearing drains, repairing beds, chairs, tables, etc., painting and redecorating tasks, replacing tiles, and removing garbage.
• Following approval, refers problems requiring specialized work such as electrical or plumbing, to outside contractors and monitors work performed.
• Provides general assistance to skilled trade persons such as mechanics, electricians, carpenters, plumbers, painters, etc., as required.
• Conducts regular maintenance rounds to ensure all life safety and building and support systems are functioning properly.
• Adheres to established policies and procedures regarding quality assurance, safety, environment and infection control.
• Participates in fire prevention and fire drill procedures, including staff training (if certified), in proper procedures and use of firefighting equipment.
• Liaises with local municipal Fire Departments.
• Liaises with outside service contractors and inspectors to assure equipment and environment conform to applicable codes and regulations.
• Participates in budget preparation and control. Orders and/or purchases supplies/equipment in accordance with established purchasing policies and budgetary constraints.
• Participates in Committee Meetings such as infection control, quality assurance and safety, as required.
• Establishes and maintains communications with other departments and works cooperatively in carrying out duties to assure the needs of residents are being met.
• Maintains required records, reports, statistics, etc., in accordance with policies, procedures and legislative requirements.
• Ensures the privacy of residents during performance of duties.
• Maintains work area in a clean, orderly and safe manner and assures proper care in use of tools, equipment and supplies.
• Notifies the Administrator/Executive Director of significant building/equipment malfunctions/problems.
• Any other related duties as assigned.

HOUSEKEEPING AND LAUNDRY

• Plans, organizes, directs and supervises the activities of the housekeeping and laundry departments to ensure high standards of cleanliness and sanitation and to provide quality linen and personal laundry service in compliance with legislative requirements.
• Establishes and monitors workflow, evaluates performance and production and makes changes, as necessary, to improve quality of service.
• Coordinates activities with those of other departments. Informs administration of activities, needs and problems.
• Participates in the hiring process, trains/orients and provides work direction, instruction and guidance to department staff.
• Monitors and evaluates performance. Attempts to resolve problems with staff and refers to superior, if necessary.
• Encourages staff participation at in-service education programs.
• Maintains established department plans, policies and procedures regarding such things as quality management, infection control and safety and ensures compliance by employees.
• Schedules and supervises housekeeping functions and activities; establishes housekeeping routines and workflow patterns in cooperation with resident care personnel so as not to interfere with resident care and activities.
• Promotes efficiency in work performance and cost effective use of time, equipment and supplies.
• Tours home regularly to observe staff and ensure compliance with instructions and quality of work.
• Audits finished linens and personal clothing to assure quality service.
• Ensures proper distribution or storage of finished linens and arranges delivery or delivers personal clothing.
• Instructs housekeeping and laundry staff in use of equipment, cleaning and washing agents, and in cleaning techniques/methods.
• Participates in budget preparation and control.
• Maintains inventories and assures safe storage of all supplies.
• Assures proper maintenance and functioning of equipment and arranges for repairs as necessary.
• Maintains all required records, reports, statistics, etc., in accordance with policies, procedures & legislative requirements.
• Participates in committee meetings such as infection control, quality management and safety, as required.
• Establishes and maintains communications with the department and with other departments to ensure the needs of residents are being met.
• Performs duties as needed in the department to facilitate the housekeeping and laundry operations.