Applied AI Engineer in Toronto

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients. WELL has built an innovative practitioner enablement platform that includes comprehensive end-to-end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM) and data protection services.

The opportunity Reporting to the Senior Director, Digital Transformation, the Applied AI Engineer will design, build, deploy, and optimize AI-powered applications and solutions that create measurable business value across the organization. This is a hands-on engineering role focused on applying AI to real business challenges, not building foundation models. Working closely with business, data, and technology teams, you will take AI solutions from concept to production, delivering agents, assistants, automations, and applications that help teams work smarter and make better decisions.

You are a builder who enjoys solving complex problems, navigating ambiguity, and creating enterprise-ready solutions that people actually use. Joining WELL's growing Business Transformation team, you will help shape the future of AI across one of Canada's leading healthcare technology organizations. This is a fully remote role based anywhere in Canada, with a preference for candidates located in Toronto or Vancouver.

Who you are

• You are an experienced software engineer and builder who has developed strong applied AI capabilities.
• You combine strong technical capabilities with curiosity, creativity, and business acumen.
• You thrive in environments where priorities evolve, ambiguity exists, and innovation is encouraged.
• You understand that successful AI solutions require more than great prompts; they require thoughtful integration, secure access to data, testing, monitoring, governance, and ongoing iteration.

What's in it for you

• Build what’s next. This is an opportunity to help shape how AI is applied across one of Canada's leading healthcare technology organizations.
• Make an impact. You will have the opportunity to build solutions that are adopted across the business and create meaningful outcomes for teams and stakeholders.
• Grow with the team. You will work alongside experienced AI, data, and technology leaders while gaining exposure to enterprise-scale AI implementation across a variety of business functions.

You will:

• Build AI solutions. You will design, build, deploy, and continuously improve AI-powered solutions that help teams work smarter and make better decisions.
• Connect data and systems. You will connect AI capabilities with enterprise data, systems, APIs, and business applications, ensuring solutions are secure, scalable, and aligned with enterprise standards.
• Optimize performance. As solutions move into production, you will be responsible for evaluating performance, monitoring effectiveness, implementing appropriate controls and guardrails, and continuously improving outcomes based on user feedback and business results.
• Evaluate and Improve AI Performance. You will design testing and evaluation approaches to measure solution quality, accuracy, reliability, and business effectiveness.
• Drive adoption. Along the way, you will collaborate with stakeholders across the organization to identify opportunities, demonstrate solutions, educate users, and help drive the successful adoption of AI technologies.

Here's what you bring:

• Technical foundation. You have 5+ years of experience in software engineering, solution engineering, data engineering, automation, or related technical roles.
• AI expertise. You have hands-on experience building and deploying solutions using modern large language model platforms such as OpenAI, Anthropic Claude, or similar technologies.
• Delivery mindset. You enjoy taking ownership, working through ambiguity, and moving solutions from concept to production.
• Stakeholder partnership. You communicate effectively with both technical and non-technical stakeholders.
• Curiosity and continuous learning. You are naturally curious, eager to learn, and energized by solving complex problems.

Preferred qualifications

• Experience building AI assistants, agents, workflow automations, enterprise search, or knowledge management solutions would be an asset.
• Experience working in healthcare, regulated industries, or privacy-sensitive environments is also considered an asset.

Why join us? Healthcare is our sector, and we know that for WELL to be a winning team, we must provide an open environment to prioritize health and wellbeing and multiple resources to discuss mental, physical, and psychological needs openly.

Compensation The salary range for this position is $150K-170K. The salary will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience.