Guest Service Supervisor in Ottawa

Guest Service Supervisor in Ottawa

Ottawa Full-Time On-site
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Name of the company - Fairfield Inn & Suites, Sault Ste. Marie

Wages - 22.00hourly/35 hours per week

Position type - Full Time & Permanent

Work Location - Sault Ste. Marie

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Provide general information about points of interest in the area
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Process group arrivals and departures
  • Provide customer service
  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Process guests' departures, calculate charges and receive payments
  • Provide information on hotel facilities and services

Guest Service Supervisor in Ottawa employer: WelcometoSSM

JD Aero Technical is an exceptional employer that values its employees by fostering a collaborative and dynamic work environment. With a strong focus on employee growth, we provide opportunities for professional development and competitive wages, complemented by comprehensive benefits including life insurance and extended health care. Located in a thriving aviation hub, our team enjoys a healthy work-life balance while contributing to the maintenance of various aircraft, making every day both meaningful and rewarding.

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Contact Details:

WelcometoSSM Recruitment Team