At a Glance
- Tasks: Conduct customer interviews and manage accounts during onboarding for Professional Services.
- Company: Join a dynamic team focused on customer satisfaction and innovative online marketing.
- Benefits: Flexible remote work, competitive pay, and opportunities for growth.
- Other info: Work Monday to Friday with potential holiday shifts and learn new tech quickly.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
The predicted salary is between 41850 - 51150 $ per year.
Remote Account Services work combines customer interviews, detailed information capture, and communication through inbound, outbound calls, and e-mail.
Account Services supports Professional Website and Online Marketing Campaign delivery for customers.
You will manage accounts during onboarding, capture accurate business information, and review completed products.
The work also includes web-based design updates, service promotion, and customer-focused recommendations.
Key Responsibilities
- Conduct customer interviews for Professional Service products
- Manage account books throughout the onboarding process
- Capture detailed business information accurately
- Review delivered products and ensure customer satisfaction
- Communicate through inbound calls, outbound calls, and e-mail
Requirements
- Availability Monday through Friday, 9:00 AM to 9:00 PM
- Availability to work holidays and all shifts
- Ability to multitask in a fast paced environment
- Ability to learn new technical material quickly
- Openness to incorporating qualitative feedback
Support seamless onboarding through customer communication, accurate information capture, and satisfaction reviews for Professional Service products.
Account Services Customer Onboarding Specialist in Edmonton employer: Webhosting
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