At a Glance
- Tasks: Support applications and cloud environments while troubleshooting and managing vulnerabilities.
- Company: Join WCB-Alberta, a leader in technology services with a focus on innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and career advancement.
- Why this job: Make a difference in IT by supporting vital cloud and application services.
- Qualifications: Graduate in computer-related field with IT experience and strong troubleshooting skills.
The predicted salary is between 49500 - 60500 $ per year.
Support applications and cloud environments with WCB-Alberta as an IT Specialist II based in Alberta, with Edmonton office work required.
Reporting to the Team Lead, Application & Cloud Services, you will deliver application operations within Business Technology Services.
Your work includes installations, troubleshooting, vulnerability management, scripting, packaging, deployment, and technical assurance.
You will also support projects, documentation, and problem resolution.
Key Responsibilities
- Install software while following change management practices
- Troubleshoot complex hardware and software problems
- Support on-premises and cloud environments
- Create documentation, scripts, packages, and deployments
- Participate in on-call support and emergency response
Requirements
- Computer-related university or technology institute graduate
- At least three years of IT industry experience
- At least one year of technical support experience
- Windows support competency; Linux skills considered an asset
- Azure Fundamentals AZ-900 and ISP designation held or pursued
Apply application operations, cloud administration, troubleshooting, and documentation skills supporting WCB-Alberta technology services.
Application Cloud Services Specialist in Edmonton employer: WCB Alberta
WCB Alberta is an exceptional employer that prioritizes the well-being of its employees while making a significant impact on the lives of workers and businesses across the province. With a strong commitment to diversity, a supportive work culture, and opportunities for professional growth, employees can thrive in a collaborative environment that values service, care, and excellence. Located in Edmonton, the role of Delivery Manager offers competitive compensation, flexible work arrangements, and the chance to contribute to meaningful initiatives that enhance workplace safety and health.