Patient Safety/Qlty Imprvmt Co

Waypoint Centre for Mental Health Care is a 315-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.

The Manager of Practice, Clinical Performance & Patient Safety is currently seeking a temporary full-time Patient Safety Quality Improvement Coordinator. The purpose of the position is to coordinate Waypoint's Excellence Every Day accreditation continuous readiness program, keep the accreditation activities planned, tracked, and connected across peer PSQI Coordinators, Professional Practice, accountable leaders, and committees, and enable Standard and Required Safety Practice (RSP) owners to meet their responsibilities of embedding their work into daily operations.

The Coordinator is responsible for making sure accreditation activities are planned, tracked, connected, and escalated. Accountable Senior Leaders, Responsible Leads, and supporting committees remain accountable for meeting standards and RSPs, completing actions, and maintaining evidence of practice.

Please Note: This position offers a hybrid work environment consisting of in-office and remote work. Office location is 500 Church Street, Penetanguishene, ON.

Key Responsibilities:

• Coordinate hospital-wide PS and CQI initiatives incorporating the use of performance/outcome indicators.
• Update and maintain patient safety and quality improvement policies and procedures.
• Provide presentations and quarterly reports to director, senior managers and governing body regarding PS/QI and/or service evaluation activities.
• Collaborate with managers and the Decision Support Team regarding the collection and reporting of indicator data on a hospital-wide basis.
• Provide advice, support, coordination, and education regarding the hospital’s accreditation preparation process.
• Conduct, analyze and report patient/client incident data and/or quality performance indicators registered in the electronic database.
• Make recommendations to minimize/mitigate patient safety concerns through system changes and improvements.
• Maintain and upgrade incident/safety data collection software.
• Provide consultative support for patient-care teams, support teams and departments to develop and explore patient/client safety strategies and/or CQI project ideas.
• Assist in the maintenance of patient complaint/safety incident data files in compliance with regulatory agencies.
• Participate in the review of adverse events and quality of care concerns.
• Assess the educational/training needs of staff and teams related to patient safety and continuous improvement principles.
• Develop and update education/training plans as required.
• Sustain relationships with PS/QI network of professionals both internally and externally in the broader healthcare sector.

Requirements/Qualifications:

• Degree in a healthcare discipline is required.
• Certification and/or diploma in Quality Assurance and Patient Safety is an asset.
• Demonstrated experience coordinating projects and programs involving several departments, leaders or committees is an asset.
• Experience preparing reports or briefing materials for senior leaders or governance bodies is considered an asset.
• Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives.
• Demonstrated leadership, conflict resolution, interpersonal and organizational skills.
• Proven written and verbal communication skills.
• Proven ability to adapt readily to change and reflects an optimistic and positive attitude.
• Models and promotes core ethical practice, Waypoint Values (Caring, Respect, Accountability, Innovation).
• Preference for proficiency in French/English language skills.

What We Offer:

• Includes 6% vacation pay and 14% in lieu of benefits OR 10% if enrolling in HOOPP.
• Eligible to participate in the Health Care of Ontario Pension Plan (HOOPP).
• Participation in the employee referral program.
• Professional development and mentorship opportunities for eligible staff.
• Access to Waypoint’s Employee & Family Assistance Program (EFAP).