At a Glance
- Tasks: Investigate and resolve commercial property claims while delivering top-notch customer service.
- Company: Join WSI, a dynamic specialty insurer backed by Wawanesa, one of Canada's largest mutual insurance companies.
- Benefits: Enjoy competitive salary, annual bonuses, generous vacation, premium-free benefits, and a pension plan.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Make a real impact in the insurance industry while advancing your career in a supportive environment.
- Qualifications: 1-3 years of claims adjustment experience and strong communication skills are preferred.
The predicted salary is between 73000 - 83000 $ per year.
WSI is a specialty insurer within the Wawanesa group of companies, helping Canadian organizations navigate complex risk to thrive in a changing world. We are currently seeking dedicated, driven, and enthusiastic individuals who thrive in a dynamic environment, embrace change, and are eager to gain diverse experience while advancing their careers as part of a growing team.
The Claims Specialist I is responsible for the investigation, evaluation, negotiation, and resolution of commercial property claims ranging from minor to complex in severity. This role applies sound judgment to determine coverage, develop claim strategies, manage reserves, and achieve timely, cost-effective claim outcomes while delivering a positive client experience. The Claims Specialist collaborates with internal stakeholders, external counsel, independent adjusters, and other vendors to manage claims through to resolution.
Job Responsibilities:
- Direct examining commercial property of medium severity.
- Investigate, analyze, evaluate and adjust assigned claims in the most efficient, effective way while delivering a customer-centric experience.
- Coverage verification through policy analysis.
- Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; and escalating issues as appropriate.
- Proactive and timely establishment and maintenance of claim reserves.
- Proactive and timely customer service both internally and externally responding to enquiries and participating in customer marketing efforts as required.
- Monitor and manage outside vendors, including independent adjusters and counsel within accepted budgets and protocols.
Qualifications:
- Knowledge of the insurance industry with ideally one to three years claims adjustment experience.
- Superior oral and written communication skills, including the concise presentation of often complicated facts along with analysis and recommendations.
- Bilingualism, French and English, is considered an asset.
- Experience in commercial property is considered an asset.
- Legal background or CIP is considered an asset.
At WSI, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce. We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse, and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.
We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
Claims Specialist I in Toronto employer: Wawanesa Insurance
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