Chargeback Resolution Specialist

Chargeback Resolution Specialist

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Examine transactions and gather evidence to resolve chargebacks effectively.
  • Company: Wave, a leader in payment solutions for small businesses.
  • Benefits: Competitive salary, flexible hours, and opportunities for growth.
  • Other info: Join a supportive team dedicated to financial integrity.
  • Why this job: Make a real difference for small businesses while honing your skills.
  • Qualifications: Strong communication skills and attention to detail.

The predicted salary is between 47250 - 57750 $ per year.

Wave is seeking a Chargeback Dispute Specialist to advance chargeback resolution by examining transactions, gathering evidence, and communicating with merchants.

You will ensure card network rules are followed, protect financial integrity, and contribute to a seamless payment experience.

You will own end-to-end chargebacks, educate small business owners on the process, and collaborate with Risk, Finance, and Product to minimize losses.

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Chargeback Resolution Specialist employer: Wave HQ

Wave is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about FinTech and making a real impact on small businesses. Located in a vibrant tech hub, employees benefit from professional growth opportunities, competitive compensation, and a commitment to work-life balance, all while contributing to meaningful financial solutions that empower entrepreneurs.

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Contact Details:

Wave HQ Recruitment Team

We think you need these skills to ace Chargeback Resolution Specialist

Chargeback Resolution
Transaction Examination
Evidence Gathering
Merchant Communication
Card Network Rules Compliance
Financial Integrity Protection
Payment Experience Enhancement