Become a key member of Rivian's service team as a Parts Advisor. This position emphasizes customer experience, detailed parts management, and operational problem-solving.
As a Parts Advisor, you will be responsible for ensuring outstanding customer interactions and service efficiency. This role at Rivian calls for high attention to detail, excellent communication abilities, and a proactive approach to handling service needs. You'll coordinate with technicians and management to ensure timely parts availability, contributing significantly to the overall operational success.
Key Responsibilities:
- Manage warranty return and shipping logistics
- Communicate efficiently with service teams
- Source and order the correct parts swiftly
- Conduct systematic organization of parts inventory
- Execute daily inventories according to procedures
Requirements:
- High School Diploma or GED preferred
- 2-3 years in customer-facing service or material handling
- Strong communication and organizational skills
- Knowledge of inventory management processes
- Physical ability to lift and handle parts up to 85 lbs
Bring your passion for service and adventure to Rivian as a Parts Advisor.
Dynamic Parts Advisor Role at Rivian in Quinte West employer: Watershed
At Rivian, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Field Technician, you'll not only enhance your technical skills but also have the opportunity to mentor junior technicians, contributing to their growth in a supportive environment. Located in a dynamic setting, our team enjoys competitive benefits, ongoing professional development, and the chance to be part of a mission-driven company dedicated to revolutionizing the automotive industry.
